Travel Air travel Thanks to EU air passenger rights, you may be entitled to reimbursement, rerouting, compensation and more. Denied boarding If you’re denied boarding, your rights depend on whether the airline caused the issue or whether it was due to problems with your documents, behaviour, or eligibility to travel. Airline insolvency Going on holiday is an exciting time but if your airline ceases to operate, you're not left with many options. Package travel As of the 1st July 2018 the Package Travel Directive receives updates to bring it into the 21st Century. Damaged baggage If you have checked-in baggage, the airlines have certain obligations when it comes to damaging your luggage. Delayed baggage If you have checked-in baggage, the airlines have certain obligations when it comes to delaying your luggage. Lost baggage If you have checked-in baggage, the airlines have certain obligations when it comes to losing your luggage. Travel insurance Travel insurance helps protect you from unexpected problems on your trip, giving you financial security and peace of mind if things go wrong before you travel or while you're away. Car rental Hiring a car in another country is becoming more and more popular for holidaymakers for practicality and convenience. It can often be cheaper to hire a car for the pay for airport transfers. Accommodation In our digital age we no longer need to venture out to the high street to book holiday accommodation. Air travel rights for disabled passengers Air passengers with disabilities or reduced mobility are legally entitled to free assistance and priority support to ensure a safe, accessible and comfortable journey. Timeshares and holiday clubs Timeshares or holiday clubs can seem to offer cheaper holidays but it can be easy to fall into a financial trap. Intermediaries and airlines Knowing whether you booked through an intermediary or directly with the airline helps you understand who handles cancellations, changes, and refunds.
